Frequently Asked Questions Frequently Asked Questions

What exactly IS photo jewelry, anyways?

Photo jewelry is a fun and easy craft that anyone can do! We sell blank photo pendants, photo rings, photo bracelets, photo charms, photo cufflinks, European photo bead bracelets, floating locket charms, slide bracelets and charms, wedding items, and more cool and unique photo products. All of the items have a blank area for a photo. We sell many different sizes of do it yourself kits. These kits include everything that you need to make a complete item. Our products are also sold ala carte if you are looking to purchase them separate from a kit.

How do you get the picture so small?

Before our EZ Photo Resizer Software existed, making your digital photos just the right size for photo jewelry could take hours of guesswork and wasting paper only to still have them not fit right! With our EZ resizer software, all you do is select your photo, insert the size for your product, and print! The corresponding size will be on the items page next to the item number, as well as listed on your invoice. You can also make custom sizes for other projects, such as printing an image to fit perfectly into a scrapbook template, resizing images to wallet size, etc. after I print my pictures, then what? How do you seal the photo into the jewelry?

Our products use a couple of quick and easy methods.

Seal-Itz: For our jewelry with glass covers, use Seal-Itz strips. Seal-Itz strips are ultra strong double sided clear adhesiive strips that seal the glass to the photo, and the glass/photo piece into the frame. Here is a link to our Seal-Itz Strips Photo Tutorial.

If an item does not come with Seal-Itz strips, they can be purchased separately here.

Krystal Clear-Itz ™: Krystal Clear-Itz ™ are instant solid acrylic photo jewelry covers. You can create photo jewelry instantly for your clients at craft shows, art fairs, and other events. Here is a link to our Krystal Clear-Itz photo tutorial. For best results, we recommend using a Seal-Itz strip for adhering the covered photo into the frame as the adehsive is very strong. You can also use your own glue for this step if you wish.

What if I want to put something else into the photo frame besides a picture? Can I do that?

Absolutely! We have many customers that use our blank photo pieces for other craft projects such as inserting pieces of fabric, lace, buttons, beads, cameos, and more.

Do you offer wholesale pricing?

Yes we do! Just follow the instructions on this page and we will get the info right over to you :) Photo Jewelry Wholesale Pricing Info

Can you tell me more about the EZ Resizer software?
Our unique EZ Resizer with EZ Crop software makes photo jewelry making easy. Each item on our website has dimensions (listed in millimeters) listed next to the item number. The size is also listed on your invoice for easy reference. Just enter the size and shape, crop, and print! Any item that says it is a kit will include a bonus EZ Photo Resizer Software CD. You can also purchase it separately here: EZ Photo Resizer Software

I purchased a kit that includes the EZ Resizer with EZ Crop software and would like to download it right away. Do you have a download link I can run the program from while I wait for the disc?
Yes! Please contact us at requesting a download after purchase. Please provide your order number.

What kind of photos can I use for photo jewelry making?
Any digital image will work. Just insert any JPEG image (this is the standard format for most of your digital images) into our EZ Resizer with EZ Crop™ program. You can also use any logo or picture in JPEG format from your website, just right click the web image and choose "save picture as" and save on your desktop, and then insert into our program.

What kind of computer or operating system do I need to run the EZ Resizer with EZ Crop™ program? Is the software Mac compatible?
Our EZ Resizer with EZ Crop™ software is compatible with all current versions of Windows (95, 98, 2000, ME, XP, Vista, 7, 8) as well as all current versions of Mac operating systems.

Do I need a special printer to make photo jewelry? A special printer is not recommended or necessary. Most of our customers use a standard home inkjet printer with great results!

What about special paper?
You can use any photo paper or plain paper for making photo jewelry. We recommend the photo paper that we carry on our website as we have tested many different brands and styles and found that it produces the best results: 10 pack photo paper. Can you tell me about your shipping options? Do you ship internationally?
Orders in the USA:

First class mail:7-10 business days after order processing - $6.95 flat rate no matter how large your order
Priority mail: 3-4 business days after order processing - $7.95 flat rate no matter how large your order
Express mail: 1-2 business days after order processing - $18.30 flat rate no matter how large your order

International orders:

USPS International mail: 3-4 business weeks - $20.55 to Canada flat rate no matter how large your order, ALL OTHER COUNTRIES please enter your country and postal code at checkout to calculate your flat rate shipping cost. These are the actual rates charged by the United States Post Office for international shipping.
Due to high volumes of undelivered packages, we reserve the right to not ship to certain countries including but not limited to Italy.

Where do you ship from?
We ship from Michigan in the United States.

Although we ship fast we cannot guarantee delivery dates listed on the USPS website and no refunds for shipping will be issued if those delivery dates are not met by the post office.

What methods of payment do you accept?
We accept all major forms of credit cards, PayPal, and money orders. For payment with a money order, please add all desired items to your shopping cart. Print out a copy of the shopping cart and send it along with your money order. Make sure to include shipping charges. Please make money orders out to Webtree Inc. and send to:

Webtree Inc.
PO Box 130363
Ann Arbor, MI

Do you accept checks?
We do not accept checks.

Is this a custom jewelry site where I send you my photos and you make it for me? I saw some other jewelry somewhere that was made already but it was really expensive.

No, we do not make the items, we only sell the supplies for you to make it yourself. You can save tons of money (and make even more money!) making photo jewelry yourself! Plus you get to brag about how your beautiful photo jewelry piece was handmade by you, not someone else or a machine.

I'm looking for some ideas on how to start my own photo jewelry making business.. Do you have any advice for me?

Many of our customers start out small making photo jewelry for themselves, but quickly find out that everyone they know wants some too! Wearing your photo jewelry around is hands down the most effective (not to mention cost-effective!) way of advertising. No one will have seen anything like it before, and they will ask you to make some for them, too!. This is your opportunity to make a sale. Give some business cards to your photo-jewelry-wearing friends and family, because word will get out quickly once all of their friends see them wearing it.. Before you know it, you will have a huge base of clients willing to pay you to make them photo jewelry. Many artists and photographers also love photo jewelry because it is a unique and fun way to expand their businesses. Everyone has children, grandchildren and pets and love to show off their photos! You can make money making custom photo jewelry for these people!
Here is our selection of home business kits!

How do the Italian charms work? Do I need some kind of clasp to hook them together?

Nope! You do not need any additional clasps or hooks to make an Italian charm bracelet. The Italian charms attach to each other by sliding out and hooking in. You can see a photo of how this works at this link on our blog: How do I connect Italian Photo Charms?

What are the different sizes of Italian Charms?
Please reference this page to learn more about Italian photo charm sizes: Italian Photo Charm Sizes

Are your products intended for children?

Our products are not intended for children. To read more about this, click here.

My question was not answered by this FAQ. Can you help me?
For questions not covered by our FAQ page, please contact us via our live chat during normal business hours, or via e-mail at

I saw some photo jewelry on the Today Show. Was that you?

Yes! We were featured on the Today Show! Watch the video: Photo Jewelry on the Today Show!