Contact Us and Frequently Asked Questions

Contact us via e-mail

You may also use our contact form by clicking the green "Contact us" icon in the bottom right corner of the screen Frequently Asked Questions

What exactly IS photo jewelry, anyways?

Photo jewelry is a fun and easy craft that anyone can do! We sell blank photo pendants, photo rings, photo bracelets, photo charms, photo cufflinks, and many more cool and unique photo products. All of the items have a blank area for a photo. We sell many different sizes of do it yourself kits. These kits include everything that you need to make a complete item. 

How do you get the picture so small?

Before our EZ Photo Resizer existed, making your digital photos just the right size for photo jewelry could take hours of guesswork and wasting paper only to still have them not fit right! With our EZ resizer, all you do is select your photo, insert the size for your product, and print! The corresponding size will be on the product listing for the item you purchased. You can also make custom sizes for other projects, such as printing an image to fit perfectly into a scrapbook template, resizing images to wallet size, etc. after I print my pictures, then what? How do you seal the photo into the jewelry?

Our products use a couple of quick and easy methods.

Seal-Itz: For our jewelry with glass covers, you wil use Seal-Itz strips. Seal-Itz strips are ultra strong double sided clear adhesive strips that seal the glass to the photo, and the glass/photo piece into the frame. Here is a link to our tutorials: Photo Jewelry Making Tutorials.

Krystal Clear-Itz: Krystal Clear-Itz are semi-flexible adhesive epoxy photo jewelry clear covers.  For best results, we recommend using a Seal-Itz strip for adhering the covered photo into the frame as the adhesive is very strong, but you can also use your own glue for this step if you wish.

What if I want to put something else into the photo frame besides a picture? Can I do that?

Absolutely! We have many customers that use our blank photo pieces for other craft projects such as inserting pieces of fabric, lace, buttons, beads, cameos, and more.

Can you tell me more about the EZ Resizer software?
Our unique EZ Resizer with EZ Crop software makes photo jewelry making easy. Each item on our website has dimensions (listed in millimeters).Just enter the size and shape, crop, and print! 

I purchased a kit that includes the EZ Resizer and would like to access it right away. Can I access the program while I wait for my package?
Yes! Please contact us at after purchase. Please provide your order number.

What kind of computer or operating system do I need to run the photo resizer program?
Our EZ Photo Resizer program will work on all desktop and laptop computers as well as mobile devices with a web browser.

Do I need a special printer to make photo jewelry?

A special printer is not recommended or necessary. Most of our customers use a standard home inkjet printer with great results!

What about special paper?
You can use photo paper or plain paper for making photo jewelry. We recommend the photo paper that we carry on our website as we have tested many different brands and styles and found that it produces the best results: 10 pack photo paper.

A thick and glossy photo paper is not recommended.

Can you tell me about your shipping options? Do you ship internationally?

USA Flat Rate Shipping Rates:
Standard shipping  7-10 Business days $7.99

Priority Mail 3-4 Business Days $9.99

 INTERNATIONAL Shipping Rates:

International shipping is currently unavailable - check back soon for updates

USPS International mail: 3-4 business weeks as estimated by USPS. Your actual shipping charge will be calculated based on your country at checkout. We use USPS international priority mail. These are the actual shipping rates charged by the United States Postal Service for international shipping. International express 3-5 day is available in some circumstances upon request and is calculated by weight. Please email us for rates. Due to high volumes of undelivered packages, we reserve the right to not ship to certain countries.

Where do you ship from?
We ship from North Carolina in the United States.

What methods of payment do you accept?
We accept all major forms of credit cards, PayPal, and money orders.

Do you accept checks or money orders?
We do not accept checks or money orders.

Is this a custom jewelry site where I send you my photos and you make it for me? I saw some other jewelry somewhere that was made already but it was really expensive.

No, we do not make the items, we only sell the supplies for you to make it yourself. You can save tons of money (and make even more money!) making photo jewelry yourself! Plus you get to brag about how your beautiful photo jewelry piece was handmade by you, not someone else or a machine.

I'm looking for some ideas on how to start my own photo jewelry making business.. Do you have any advice for me?

Many of our customers start out small making photo jewelry for themselves, but quickly find out that everyone they know wants some too! Wearing your photo jewelry around is hands down the most effective (not to mention cost-effective!) way of advertising. No one will have seen anything like it before, and they will ask you to make some for them, too!. This is your opportunity to make a sale. Give some business cards to your photo-jewelry-wearing friends and family, because word will get out quickly once all of their friends see them wearing it.. Before you know it, you will have a huge base of clients willing to pay you to make them photo jewelry. Many artists and photographers also love photo jewelry because it is a unique and fun way to expand their businesses. Everyone has children, grandchildren and pets and love to show off their photos! You can make money making custom photo jewelry for these people!

Are your products intended for children?

Our products are not intended for children. 

My question was not answered by this FAQ. Can you help me?

For questions not covered by our FAQ page, please contact us via e-mail at or with our contact form button on the bottom right corner of your screen.